Most people are unaware of the fact that any complex system is based on inherent simplicity. Capitalizing on the inherent simplicity is what enables incredible improvements within a short time. The few elements that dictate the level of performance of the system, are the constraints of the system - the leverage points of the system. Grab the opportunity to expose yourself to a common-sense way of managing systems... managing according to the system constraints, capitalizing on the inherent simplicity of a system.